Every month, stakeholders in JTAC projects from state agencies attend a meeting in which JTAC provides an update on the Odyssey case management system and other projects. The presentation and handouts from this month’s meeting are available below.
Handout: What has JTAC accomplished?
Some people have a hard time with change, but we are confident most of you won’t have any trouble with the improvements coming to INcite this year. As part of a project to rebuild INcite using more current technical specifications, we have completely revamped the look and feel of the site to provide a more user-friendly experience.
Here's a glimpse at what the new INcite looks like. Click for a better view.
Currently, the Department of Child Services (DCS)/Probation application is the only application running on the new INcite, which is accessed from https://mycourts.IN.gov. On Tuesday, February 24, the Protection Order Registry (POR) will be making the move. If you are a POR user, check https://incite.IN.gov for instructions on how to login to the new INcite.
We’ll be moving each application (i.e., BMV SR-16 filing, e-Tax Warrants, Marriage License e-File, etc.) to the new INcite one at a time, so if you use multiple applications on INcite, there will be a period of time that you will need to access both the old site and the new site.
We have also built in new functionality to INcite, which may require some action on your part as users of the system. Here’s a rundown of the major changes:
Because there are times when JTAC must be able to contact users through INcite, each user will be asked to provide a unique email address and a phone number, and you must have a unique email address to reset your password online. So for users that share email addresses or don’t have one at all, options are available to you, but you will be required to call the JTAC help desk to reset your password.
If you need help or wish to provide feedback about the new INcite, please contact our help desk at help@jtac.in.gov or 1-800-275-5822 CORRECTION: 1-888-275-5822.
JTAC’s Help Desk has been receiving a high volume of calls this month, especially relating to the Indiana Courts Online Reports (ICOR) system. Between creating new user accounts in response to staffing changes and assisting users with the new 2008 annual forms, our help desk has fielded over 550 calls about ICOR in the first three weeks of January.
The new ICOR annual forms for 2008 that were recently made available on INcite included forms for Budget & Expenditure, Court Revenue, Annual Operations, and Court Reporter statistics.
2008 – Year in Review. On December 9, JTAC made its final 2008 presentation to the monthly stakeholders meeting held at our office in Indianapolis.
The presentation highlights the milestones in court technology that have been reached this year, including the beginning of the second phase of Odyssey CMS implementation, the growing use of the public access website, new modules and enhancements to Odyssey, and advances related to JTAC’s many other technology projects.
JTAC staff visits courts all over Indiana, and whether they are there to install the Odyssey Case Management System, e-tickets, our Protection Order Registry or another program, they look at how court and clerk staff do their jobs. As we work with local courts, we often learn how working on one issue can help solve another.
Here’s just one example: JTAC is partnering with the Indiana Public Defender Council (IPDC) to develop a statewide Public Defender System. Initial meetings have identified about 150 requirements. We’re still in the early stages, but our goal is to provide an application that meets these requirements and seamlessly interfaces with Odyssey. This will eliminate several data entry tasks and enhance information sharing.
Last week, as we worked to deploy Odyssey in DeKalb County, we learned Public Defenders there have historically had access to both the current case management system and the document imaging system. They could pull up and print court orders remotely from their offices. We have added this functionality to the list of requirements to consider as we go forward with the statewide project.
If your county has a process you want to share, please tell JTAC! Email us at help@jtac.in.gov with “Local Process” in the subject line.
Mary DePrez,
Director and Counsel for Trial Court Technology
The deadlines for submitting ICOR Probation Forms have been extended:
The Probation Training Manual is online at:
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The JTAC Help Desk is trained to answer questions about any of the JTAC programs and applications, including Odyssey.
The help desk is operational and staff is available on Monday through Friday from 8:00 AM to 5:30 PM EST daily.
The help desk staff can also answer questions regarding INcite, the Protective Order Registry, the Online Marriage License program and all other JTAC applications. Please use the phone number and email information below to contact the JTAC help desk.
