The latest Indiana Court Times cover story is all about JTAC’s Odyssey deployment and a look back over the last ten years of trial court technology. The story reminds us why Indiana chose not to undertake a standards-based approach to case management and explains why Odyssey is the right fit for Indiana. Read the story on the new Court Times blog.
Case Study: Hamilton County Odyssey Deployment
On December 8, JTAC made its final 2009 presentation to the monthly stakeholders meeting held at our office in Indianapolis. The presentation highlights the milestones in court technology that have been achieved this year, including the continuing implementation of the Odyssey case management system in the counties as well as enhancements to the software application, and advances related to JTAC’s many other technology projects.
Earlier this week, JTAC Directory Mary DePrez traveled to Madison in Jefferson County to deliver a project update to those in attendance.
Last Tuesday, JTAC held the August Stakeholder meeting. Representatives from the Department of Corrections, Indiana Criminal Justice Institute, the Indiana Judicial Center and Judge Jeff Dywan, Lake County, were in attendance.
Mary DePrez provided an update on the ‘Public Access’ pilot for the Protection Order Registry and recent grant awards. She also mentioned two recent awards: A ‘First Place’ Best Practices Award by the Association of Transportation Safety Information Professionals; and the Peter K. O’Rourke Special Achievement Award for JTAC’s positive impact on traffic safety. Both awards were a result of the successful partnership with Tyler Technologies, Inc., the Indiana Criminal Justice Institute, the Indiana State Police, the Bureau of Motor Vehicles and numerous judges, clerks and local law enforcement agencies for working together to make the eCWS/Odyssey/BMV data exchange model a nationally recognized model.
Donna Edgar gave an Odyssey deployment update. Since the July Stakeholder meeting, Owen County and 4 Superior Courts in St. Joseph County started to use Odyssey. Donna also ‘unveiled’ the Odyssey Supervision module that has been under development since last Fall. The application is undergoing rigorous testing and should be ready to deploy in the coming months. Dylan Vester also demonstrated the latest eCWS release for the handheld devices. The eCWS team is expected to begin testing next week and deployment of this release will begin in early September.
The meeting concluded promptly at 4:00! Contact Mary Kronoshek at 317-234-2710 or mkronoshek@jtac.in.gov if you would like to receive a reminder for the monthly Stakeholder meeting.
Indiana now has 37 counties processing their tax warrants through JTAC’s e-Tax Warrants application as part of INcite. The most recent additions are Hamilton and Newton Counties. Numerous other counties are expressing interest in moving their tax warrant processing over to INcite as more and more counties with existing systems face renewal of annual fees for their existing systems. JTAC’s INcite application is available free of charge to all counties and interfaces with the Odyssey Case Management System.
JTAC participated in two sessions during the Annual Conference of Circuit Court Clerks held June 9th though June 11th in Indianapolis. During the first session, Mary DePrez, Annette Page, and Keith Berry of JTAC were joined by Becca McDonough, Angie Laux and Dawn Chowning with the Bureau of Motor Vehicles (BMV). This session covered the SR 16s process between the courts and the BMV. Keith provided a live demonstration of the new enhancements added to the BMV/INcite application developed by JTAC. A question and answer session followed the presentation.
During JTAC’s second session, Mary DePrez and Donna Edgar provided information about the Protection Order Registry, the electronic tax warrant application, jury pool and jury management system, and the marriage license application. Donna presented an overview of Odyssey from a Clerk’s perspective with an in-depth analysis regarding how financials are handled in Odyssey.
Every month, stakeholders in JTAC projects from state agencies attend a meeting in which JTAC provides an update on the Odyssey case management system and other projects. The presentation and handouts from this month’s meeting are available below.
Handout: What has JTAC accomplished?
Two more Hoosier counties have begun processing their tax warrants electronically. Noble and Rush counties both began using our e-Tax Warrants Application, a part of INcite, in late March. With their additions, JTAC is now helping 35 counties process tax warrant data.
Some people have a hard time with change, but we are confident most of you won’t have any trouble with the improvements coming to INcite this year. As part of a project to rebuild INcite using more current technical specifications, we have completely revamped the look and feel of the site to provide a more user-friendly experience.
Here's a glimpse at what the new INcite looks like. Click for a better view.
Currently, the Department of Child Services (DCS)/Probation application is the only application running on the new INcite, which is accessed from https://mycourts.IN.gov. On Tuesday, February 24, the Protection Order Registry (POR) will be making the move. If you are a POR user, check https://incite.IN.gov for instructions on how to login to the new INcite.
We’ll be moving each application (i.e., BMV SR-16 filing, e-Tax Warrants, Marriage License e-File, etc.) to the new INcite one at a time, so if you use multiple applications on INcite, there will be a period of time that you will need to access both the old site and the new site.
We have also built in new functionality to INcite, which may require some action on your part as users of the system. Here’s a rundown of the major changes:
- Cleaner look and feel that is far less cluttered and easier to navigate.
- Each application will run in a separate window allowing you to view more detail on the screen.
- Desktop icon for one-click access to the site.
- Online reset for forgotten passwords.
Because there are times when JTAC must be able to contact users through INcite, each user will be asked to provide a unique email address and a phone number, and you must have a unique email address to reset your password online. So for users that share email addresses or don’t have one at all, options are available to you, but you will be required to call the JTAC help desk to reset your password.
If you need help or wish to provide feedback about the new INcite, please contact our help desk at help@jtac.in.gov or 1-800-275-5822 CORRECTION: 1-888-275-5822.
Floyd, Jackson and Lawrence counties are the latest users of JTAC’s e-Tax Warrants application. Rather than processing their tax warrants through third-party software, they and 30 other counties now process their tax warrants electronically into the new e-Tax Warrants application available through INcite.
To ensure a seamless transition, JTAC helps import existing tax warrants and has had great success moving counties to the new system. As an added bonus, the e-Tax Warrants application is provided free to counties, allowing more funds to flow to other worthwhile causes.
Further, the e-Tax Warrant application interfaces with the new statewide Odyssey case management system, providing counties that use Odyssey a complete end-to-end solution.
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NEED HELP?
The JTAC Help Desk is trained to answer questions about any of the JTAC programs and applications, including Odyssey.
The help desk is operational and staff is available on Monday through Friday from 8:00 AM to 5:30 PM EST daily.
The help desk staff can also answer questions regarding INcite, the Protective Order Registry, the Online Marriage License program and all other JTAC applications. Please use the phone number and email information below to contact the JTAC help desk.